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Frequently asked Questions


* What currency are the prices?

All checkout prices are in USD but  you can change the currency to your country’s currency on the right hand top bar 

* How do we place an order?

All orders are placed on the website

* Are your products Safe?

Our products are handmade from plants, herbs, powders and oils  with love. They do not contain harmful ingredients and are safe for sustainable use

* Are the ingredients for your product listed out?

Ingredients used for each product is written on the body of its container and can also be seen on our website product page

* Do you ship to my country?

We ship Worldwide!

* How do you handle Returns and Refunds?
Due to the nature of the products which is skin related, all sales items are final and returns can only be accepted if we send you the wrong item purchased 

* I have entered an incorrect address!

Please send us a mail  at before the  shipment of your items otherwise additional shipping fee would be charged to you

* I just placed an order, but I didn’t get a confirmation email. What’s going on?

Kindly check your SPAM folder to see if your confirmation email was sent there. Typically you will receive an email immediately, but in some cases please allow up to 4 hours for it to arrive. If you’re still unable to find your order, please send an email  and we’ll be happy to help you.

* I have a question that wasn’t answered, can you please help?

Absolutely! We can always help!! Please send us an email and we will be happy to help you in any way we can. 

We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly.

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